Samsung Battery Settings

Android 9

Please perform the following settings otherwise the app WILL NOT RECORD your trips:

• From Settings -> Device care -> Battery.
  • Set Power mode to Optimized.
  • Navigate to Settings (the icon located at the top of the screen in the Βattery menu) -> Sleeping apps and remove the app from the list, if it exists.
  • Put unused apps to sleep. – Based on this setting, apps that are not used frequently will be put to sleep. To prevent this, try opening the app frequently.
• From Settings -> Apps tap on Special access located in the three-dot menu at the top right-hand side of the screen:
  •  Navigate to Optimize battery usage  -> Apps not optimized
  •  Select All from the drop-down menu.
  •  Locate the app and disable the switch.

Do you have a third-party battery optimizer?

If you are not sure what this is you can ignore this section.

Make sure to whitelist the app for any third-party battery and memory optimizers like Memory Booster. Apps like this are designed to force terminate all background activity to extend battery life and this will prevent trip recording from working.